Policies and Fine Print
Accessibility Statement
Accessibility Statement for Accelerated Web Systems
Our Commitment
At Accelerated Web Systems (AWS), we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to achieve this.
Measures to Support Accessibility
AWS takes the following measures to ensure accessibility of our website:
- Include accessibility as part of our mission statement
- Integrate accessibility into our procurement practices
- Employ formal accessibility quality assurance methods
- Provide continual accessibility training for our staff
Conformance Status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Technical Specifications
Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- WordPress
- HTML
- CSS
- JavaScript
- PHP
- AJAX
- WAI-ARIA
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for our website:
- Chat Widget: We are currently working with our third-party provider to improve the accessibility of their chat widget used on our website. In the meantime, please contact us via email or phone if you experience difficulties using the chat feature.
- PDFs: Some of our older PDF documents may not be fully accessible. We are in the process of reviewing and updating these. If you need access to information in these documents, please contact us, and we will provide the information in an alternate format.
- Videos: Some older video content may lack captions. We are working on adding captions to these videos. If you need access to the information in a video without captions, please contact us for assistance.
Feedback
We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:
- Phone: (928) 300-9147
- E-mail: [email protected]
- Address: 40238 N Faith Ln, Anthem, AZ 85086
We try to respond to feedback within 2 business days.
Compatibility with Browsers and Assistive Technology
Our website is designed to be compatible with the following assistive technologies:
- Screen readers (e.g., JAWS, NVDA, VoiceOver)
- Speech recognition software
- Screen magnification software
- Keyboard-only navigation
Assessment Approach
AWS assessed the accessibility of our website regularly with the following approaches:
- Self-evaluation
- External evaluation by accessibility experts
Formal Approval of This Accessibility Statement
This Accessibility Statement is approved by:
Charlotte Howard
Owner and Web Accessibility Consultant
Accelerated Web Systems
Formal Complaints
We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority should you be dissatisfied with our response to you.
Date
This statement was created on 10/21/2024